Industries · Grocery & Retail

Slip & Fall Prevention for
Grocery & Retail

High traffic, polished floors, refrigeration condensation and constant spill events — retail is where the modern slip-and-fall claim industrialized. Documentation is your defense.

The retail slip-and-fall problem

Grocery and big-box retail generate slip claims at a scale other industries rarely match: thousands of customers a day walking polished VCT and sealed concrete, produce misting, refrigerated-case condensation, entry vestibules that flood in wet weather, and spills that go unnoticed between sweeps. A store’s floor is a known, recurring hazard, and plaintiff firms treat retail slip-and-fall as a practice area.

Notice is everything. So is documentation.

Retail cases frequently turn on notice: did the store know, or should it have known, about the hazard, and did it respond reasonably? That makes two records decisive — your sweep and inspection logs, and your slip-resistance testing. A documented testing program establishes the inherent traction of your floors, while consistent logs establish your response to transient hazards. Together they answer the questions a claim will ask.

Our approach for retail

  • Store-level slip testing of sales floors, entries, produce and refrigerated zones
  • Traction treatment for high-risk areas, verified by re-testing
  • Multi-location programs with consistent reporting across your fleet
  • Priority post-incident testing when a claim is filed

Common questions

Can you cover many stores on one program?

Yes. Multi-location programs with standardized reporting are a core offering, so your risk record is consistent chain-wide.

Which areas fail most often?

Entries in wet weather, produce misting zones, and refrigerated-case aisles. We spend the most testing time in those spots because that’s where the falls happen.

Does testing help defend an existing claim?

Contemporaneous testing of the incident surface, under a recognized standard, is among the most useful evidence available.

In the field

High-traffic retail floors.

A showroom floor.
A showroom floor.
A mall concourse.
A mall concourse.
Patterned retail tile.
Patterned retail tile.

Standardize floor safety across every store.